Can I help you?

Can I help you?

Erik Jorritsma

Sales B2B

Carefree electric driving with the Smoov app

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Dedicated and personal service

Allego supplies all the services needed to ensure that vehicles can be charged worry-free at any time.
Our services have flexible contract durations and consist of a variety of service modules.
Our employees would be pleased to provide you with personal advice about a suitable charging solution for your location, as well as possible business models.

Installation, management & maintenance

  • Advice and second opinions on installation work;
  • Installing and putting charging stations into operation;
  • Management and maintenance throughout the contract duration;
  • Including hourly rates, parts, or charging socket replacement;
  • Hardware and software upgrades so charging is always available;
  • Dependability. Guaranteed 99.5% charger uptime.

Monitoring, help desk & malfunction service

  • Proactive monitoring of your charging stations;
  • 24/7 staffed help desk with toll-free number;
  • Immediate distance-repair of malfunctions;
  • If necessary, on-site maintenance within 4 hours;
  • Free replacement transport for e-drivers during charging station malfunctions;
  • A solution is always available.

Access & financial settlement

  • All domestic and foreign EV drivers can charge their vehicles;
  • Your chargers can be displayed in apps and navigation systems;
  • Allego handles account settlement with third parties for charging sessions;
  • You receive periodic, comprehensible reports

Online Portal: overview & insight

  • Real-time overview of all chargers at your location(s);
  • Insight into charger use;
  • Set up different user groups;
  • Set up flexible fee plans;
  • Start and stop charging sessions at your location(s);
  • Give guests access to your charger(s).

Accessories

Besides the above services, Allego also provides various accessories for your charging infrastructure.

These include customised branding of your chargers, but also clear signposting to guide EV drivers to the loading infrastructure at your parking facility. We can also arrange for clear marking of parking spaces. If you have any special requests, Allego can provide a customised solution for your particular location.

Special Tesla adapters for fast chargers.

Service deals

Check out the various packages that we offer (below).

Charging

  • Installation
  • Active monitoring
  • 24/7 help desk
  • Malfunction and maintenance service
  • Smoov app

Charging and settlement

  • Installation
  • Active monitoring
  • 24/7 help desk
  • Malfunction and maintenance service
  • Charging sessions are settled
  • Smoov app

Charging, settlement, insight

  • Installation
  • Active monitoring
  • 24/7 help desk
  • Malfunction and maintenance
  • Charging sessions are settled
  • Online portal
  • Smoov app

Allego’s services

Allego supplies all the services needed to ensure that vehicles can be charged worry-free at any time. Our services consist of a variety of service modules (as described above). You can find more information in the product sheet.

Want to know more about our services?

SMOOV

Your EV companion
  • EV drivers can search for your charging station, select it, and navigate to it;
  • Employees are notified when charging has finished;
  • Monitoring of chargers and notification of availability;
  • Settlement via “direct payment”: SEPA payment via Vandebron;
  • Link charging passes to Smoov and start charging sessions immediately;
  • Start and stop charging sessions with QR code or NFC recognition;
  • Download de SMOOV app