{"id":12452,"date":"2026-06-22T16:56:07","date_gmt":"2026-06-22T14:56:07","guid":{"rendered":"https:\/\/www.allego.eu\/da\/?page_id=12452"},"modified":"2026-08-25T12:55:45","modified_gmt":"2026-08-25T10:55:45","slug":"hjaelp-support","status":"publish","type":"page","link":"https:\/\/www.allego.eu\/da\/hjaelp-support\/","title":{"rendered":"Help &amp; support"},"content":{"rendered":"<div id=\"hero-block_402283c33ce8ea2aee4f33900f98aa5b\" class=\"content-block block-cnt-1 block-type-hero space-outside-bottom block-has-bg animation-popin block-container-default align-overlay-bottom size-default\" style=\"\">\r\n        <div class=\"bg-img\">\r\n        <img decoding=\"async\" class=\"hide-md\" src=\"https:\/\/www.allego.eu\/da\/wp-content\/graphics\/wp-content-uploads-sites-5-2026-07-e0804f7838c99bb8833567fc036a079e87aca004-png178765371420002000e0804f7838c99bb8833567fc036a079e87aca004e0804f7838c99bb8833567fc036a079e87aca00410001000eager.jpg\" title=\"e0804f7838c99bb8833567fc036a079e87aca004\" alt=\"e0804f7838c99bb8833567fc036a079e87aca004\" loading=\"eager\" fetchpriority=\"high\" width=\"1536\" height=\"1024\" ><img decoding=\"async\" src=\"https:\/\/www.allego.eu\/da\/wp-content\/graphics\/wp-content-uploads-sites-5-2026-07-e0804f7838c99bb8833567fc036a079e87aca004-png178765371410001000.jpg\" title=\"e0804f7838c99bb8833567fc036a079e87aca004\" alt=\"e0804f7838c99bb8833567fc036a079e87aca004\" loading=\"eager\" fetchpriority=\"high\" width=\"1000\" height=\"667\"  class=\"show-md\">    <\/div>\r\n    \r\n    <div class=\"container\">\r\n        <div class=\"img\">\r\n                            <div class=\"overlay fx-display fx-justify-center\">\r\n                    <div class=\"container-l\">\r\n                        <div class=\"overlay-content\">\r\n                            \r\n                                                            <h1 class=\"font-size-title color-white\">Hj\u00e6lp er altid t\u00e6t p\u00e5.<\/h1>\r\n                                                                <div class=\"content color-white\">\r\n                                    <p>St\u00f8tte<\/p>\n                                <\/div>\r\n                                <div class=\"buttons cnt-1\">\r\n              <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/\"  class=\"button  size- color-1\">\n                                <span>Bes\u00f8g vores hj\u00e6lpecenter<\/span>\n            <\/a>\n            <\/div>                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                 \r\n        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>\n\n<div id=\"support-block_536502ed37f7fd8e635bb760f180e9a6\" class=\"content-block block-cnt-2 block-type-support space-outside-bottom animation-popin block-container-l\" style=\"\">\r\n    \r\n    <div class=\"container fx-display fx-justify-center\">\r\n        <div class=\"container-l\">\r\n                            <div class=\"intro content\">\r\n                                                <h2 class=\"font-size-h1\">Hj\u00e6lpeartikler<\/h2>\r\n                            <p>Vi henviser dig til vores St\u00f8tte Center<\/p>\n                <\/div>\r\n                            \r\n            <div class=\"support\">\r\n                                    <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/general\/\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Generel<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/charging\/\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Opladning<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/troubleshooting-at-the-station\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Fejlfinding ved en ladestation<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/billing-payment\/\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Fakturering og betaling<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/plug-charge\/\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Stik og oplad<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/app.allego.eu\/receipt\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Find din kvittering<\/h3>\r\n                            <p>Din opladningskvittering er altid tilg\u00e6ngelig, straks efter hver session.<\/p>\n                    <\/a>\r\n                                <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>\n\n<div id=\"support-block_ebdf30c481a8e82d3764135d5eefa058\" class=\"content-block block-cnt-3 block-type-support space-outside-bottom animation-popin block-container-l\" style=\"\">\r\n    \r\n    <div class=\"container fx-display fx-justify-center\">\r\n        <div class=\"container-l\">\r\n                            <div class=\"intro content\">\r\n                                                <h2 class=\"font-size-h1\">Start en live chat<\/h2>\r\n                                            <\/div>\r\n                            \r\n            <div class=\"support\">\r\n                                    <a href=\"#chat\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Live support<\/h3>\r\n                            <p>Vores chatbot hj\u00e6lper dig \u00f8jeblikkeligt og forbinder dig med en rigtig person, n\u00e5r det er n\u00f8dvendigt.<\/p>\n                    <\/a>\r\n                                <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>\n\n<div id=\"text-block_22a8451c3c7d579a761a8297339938f9\" class=\"content-block block-cnt-4 block-type-text space-outside-top-s animation-default block-container-m\" style=\"\">\r\n    \r\n    <div class=\"container fx-display fx-justify-center wa-in-view\">\r\n        <div class=\"container-m txt-default\">\r\n                            <div class=\"title wa-in-view\">\r\n                                                <h2 class=\"font-size-3\">Foretr\u00e6kker du at ringe til os? Vores hotline er tilg\u00e6ngelig d\u00f8gnet rundt<\/h2>\r\n                                            <\/div>\r\n                        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>\n\n<div id=\"columns-block_d82ba1148da115c19af878aa40cb795a\" class=\"content-block block-cnt-5 block-type-columns space-outside-bottom-m animation-default block-container-l\" style=\"\">\r\n    \r\n    <div class=\"container fx-display fx-justify-center\">\r\n        <div class=\"container-l\">\r\n            \r\n                        \r\n            <div class=\"columns cols-2 size-    \">\r\n                                    <div class=\"column wa-in-view  padding-enabled fx-justify-default     mode-default \">\r\n                                                <div class=\"content content-link-\">\r\n                            <ul>\n<li>\u00d8strig <a href=\"tel:004313585374\">+43 1 358 5374<\/a><\/li>\n<li>Belgien <a href=\"tel:3233939209\">+32 3 3939 209<\/a><\/li>\n<li>Danmark <a href=\"tel:004578150113\">+45 78150113<\/a><\/li>\n<li>Estland <a href=\"tel:003728801616\">+37 2 880 1616<\/a><\/li>\n<li>Finland <a href=\"tel:00358981710628\">+358 9 8171 0628<\/a><\/li>\n<li>Frankrig <a href=\"tel:0033187406657\">+33 187 40 66 57<\/a><\/li>\n<li>Tyskland <a href=\"tel:004930233210000\">+49 302 332 10000<\/a><\/li>\n<li>Italien <a href=\"tel:003901119625000\">+39 011 1962 5000<\/a><\/li>\n<li>Luxembourg <a href=\"tel:0035227300100\">+35 227300100<\/a><\/li>\n<\/ul>\n                        <\/div>\r\n                                            <\/div>\r\n                                        <div class=\"column wa-in-view  padding-enabled fx-justify-default     mode-default \">\r\n                                                <div class=\"content content-link-\">\r\n                            <ul>\n<li>Norge <a href=\"tel:004780026551\">+47 800 26 551<\/a><\/li>\n<li>Polen <a href=\"tel:0048223077898\">+48 22 307 7898<\/a><\/li>\n<li>Portugal <a href=\"tel:00351300305047\">+35 130 030 5047<\/a><\/li>\n<li>Slovenien <a href=\"tel:38617774296\">+386 17774296<\/a><\/li>\n<li>Spanien <a href=\"tel:0034912158080\">+34 91 215 8080<\/a><\/li>\n<li>Sverige <a href=\"tel:0046844688296\">+46 844688296<\/a><\/li>\n<li>Schweiz <a href=\"tel:0041435478298\">+41 43 547 8298<\/a><\/li>\n<li>Nederlandene <a href=\"tel:0031880333033\">+31 88 03 33 033<\/a><\/li>\n<li>UK <a href=\"tel:00448000608855\">+44 800 0608855<\/a><\/li>\n<\/ul>\n                        <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12452","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Help &amp; 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