{"id":12452,"date":"2026-06-22T16:56:07","date_gmt":"2026-06-22T14:56:07","guid":{"rendered":"https:\/\/www.allego.eu\/de\/?page_id=12452"},"modified":"2026-08-31T13:05:03","modified_gmt":"2026-08-31T11:05:03","slug":"hilfe-unterstutzung","status":"publish","type":"page","link":"https:\/\/www.allego.eu\/de\/hilfe-unterstutzung\/","title":{"rendered":"Hilfe &amp; Support"},"content":{"rendered":"<div id=\"hero-block_7f75a7611eeef13f8eefd3d06f4cc16f\" class=\"content-block block-cnt-1 block-type-hero space-outside-bottom block-has-bg animation-popin block-container-default align-overlay-bottom size-default\" style=\"\">\r\n        <div class=\"bg-img\">\r\n        <img decoding=\"async\" class=\"hide-md\" src=\"https:\/\/www.allego.eu\/de\/wp-content\/graphics\/wp-content-uploads-sites-3-2026-07-e0804f7838c99bb8833567fc036a079e87aca004-png178765285820002000e0804f7838c99bb8833567fc036a079e87aca004e0804f7838c99bb8833567fc036a079e87aca00410001000eager.jpg\" title=\"e0804f7838c99bb8833567fc036a079e87aca004\" alt=\"e0804f7838c99bb8833567fc036a079e87aca004\" loading=\"eager\" fetchpriority=\"high\" width=\"1536\" height=\"1024\" ><img decoding=\"async\" src=\"https:\/\/www.allego.eu\/de\/wp-content\/graphics\/wp-content-uploads-sites-3-2026-07-e0804f7838c99bb8833567fc036a079e87aca004-png178765285810001000.jpg\" title=\"e0804f7838c99bb8833567fc036a079e87aca004\" alt=\"e0804f7838c99bb8833567fc036a079e87aca004\" loading=\"eager\" fetchpriority=\"high\" width=\"1000\" height=\"667\"  class=\"show-md\">    <\/div>\r\n    \r\n    <div class=\"container\">\r\n        <div class=\"img\">\r\n                            <div class=\"overlay fx-display fx-justify-center\">\r\n                    <div class=\"container-l\">\r\n                        <div class=\"overlay-content\">\r\n                            \r\n                                                            <h1 class=\"font-size-title color-white\">Wenn du Hilfe brauchst, sind wir f\u00fcr dich da.<\/h1>\r\n                                                                <div class=\"content color-white\">\r\n                                    <p>Hilfe &amp; Support<\/p>\n                                <\/div>\r\n                                <div class=\"buttons cnt-1\">\r\n              <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/\"  class=\"button  size- color-1\">\n                                <span>Zum Hilfe-Center<\/span>\n            <\/a>\n            <\/div>                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                 \r\n        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>\n\n<div id=\"support-block_008ce4bab307a08cd6cbb05b1c531793\" class=\"content-block block-cnt-2 block-type-support space-outside-bottom animation-popin block-container-l\" style=\"\">\r\n    \r\n    <div class=\"container fx-display fx-justify-center\">\r\n        <div class=\"container-l\">\r\n                            <div class=\"intro content\">\r\n                                                <h2 class=\"font-size-h1\">Hilfreiche Artikel<\/h2>\r\n                            <p>Im Hilfe-Center findest du weitere Unterst\u00fctzung<\/p>\n                <\/div>\r\n                            \r\n            <div class=\"support\">\r\n                                    <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/general\/\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Allgemeines<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/charging\/\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Aufladen<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/troubleshooting-at-the-station\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Probleme mit einer Ladestation melden<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/billing-payment\/\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Abrechnung und Zahlung<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/allegohelpcentercpoen.uccbpo.com\/category\/plug-charge\/\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Plug &amp; Charge<\/h3>\r\n                                                <\/a>\r\n                                        <a href=\"https:\/\/app.allego.eu\/receipt\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Finde deine Rechnung<\/h3>\r\n                            <p>Dein Ladebeleg\/Rechnung ist direkt nach jeder Ladesitzung verf\u00fcgbar.<\/p>\n                    <\/a>\r\n                                <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>\n\n<div id=\"support-block_72be3f052ebc27c597271b417987c069\" class=\"content-block block-cnt-3 block-type-support space-outside-bottom animation-popin block-container-l\" style=\"\">\r\n    \r\n    <div class=\"container fx-display fx-justify-center\">\r\n        <div class=\"container-l\">\r\n                            <div class=\"intro content\">\r\n                                                <h2 class=\"font-size-h1\">Zum Live-Chat<\/h2>\r\n                                            <\/div>\r\n                            \r\n            <div class=\"support\">\r\n                                    <a href=\"#chat\" target=\"_blank\" class=\"article wa-in-view content has-bg bg-4\">\r\n                                                    <h3>Live-Unterst\u00fctzung<\/h3>\r\n                            <p>Unser Chatbot hilft dir sofort weiter und verbindet dich bei Bedarf mit einer echten Person.<\/p>\n                    <\/a>\r\n                                <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>\n\n<div id=\"text-block_72c65eb041691a5523c91c64ccffb5ec\" class=\"content-block block-cnt-4 block-type-text space-outside-top-s animation-default block-container-m\" style=\"\">\r\n    \r\n    <div class=\"container fx-display fx-justify-center wa-in-view\">\r\n        <div class=\"container-m txt-default\">\r\n                            <div class=\"title wa-in-view\">\r\n                                                <h2 class=\"font-size-3\">Du m\u00f6chtest lieber anrufen? Unsere Hotline ist rund um die Uhr f\u00fcr dich erreichbar.<\/h2>\r\n                                            <\/div>\r\n                        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>\n\n<div id=\"columns-block_edb081b9acb39bcee051a011740a51d6\" class=\"content-block block-cnt-5 block-type-columns space-outside-bottom-m animation-default block-container-l\" style=\"\">\r\n    \r\n    <div class=\"container fx-display fx-justify-center\">\r\n        <div class=\"container-l\">\r\n            \r\n                        \r\n            <div class=\"columns cols-2 size-    \">\r\n                                    <div class=\"column wa-in-view  padding-enabled fx-justify-default     mode-default \">\r\n                                                <div class=\"content content-link-\">\r\n                            <ul>\n<li>\u00d6sterreich <a href=\"tel:004313585374\">+43 1 358 5374<\/a><\/li>\n<li>Belgien <a href=\"tel:3233939209\">+32 3 3939 209<\/a><\/li>\n<li>D\u00e4nemark <a href=\"tel:004578150113\">+45 78150113<\/a><\/li>\n<li>Estland <a href=\"tel:003728801616\">+37 2 880 1616<\/a><\/li>\n<li>Finnland <a href=\"tel:00358981710628\">+358 9 8171 0628<\/a><\/li>\n<li>Frankreich <a href=\"tel:0033187406657\">+33 187 40 66 57<\/a><\/li>\n<li>Deutschland <a href=\"tel:004930233210000\">+49 302 332 10000<\/a><\/li>\n<li>Italien <a href=\"tel:003901119625000\">+39 011 1962 5000<\/a><\/li>\n<li>Luxemburg <a href=\"tel:0035227300100\">+35 227300100<\/a><\/li>\n<\/ul>\n                        <\/div>\r\n                                            <\/div>\r\n                                        <div class=\"column wa-in-view  padding-enabled fx-justify-default     mode-default \">\r\n                                                <div class=\"content content-link-\">\r\n                            <ul>\n<li>Norwegen <a href=\"tel:004780026551\">+47 800 26 551<\/a><\/li>\n<li>Polen <a href=\"tel:0048223077898\">+48 22 307 7898<\/a><\/li>\n<li>Portugal (Portugal) (Portugal (Portugal)) <a href=\"tel:00351300305047\">+35 130 030 5047<\/a><\/li>\n<li>Slowenien <a href=\"tel:38617774296\">+386 17774296<\/a><\/li>\n<li>Spanien <a href=\"tel:0034912158080\">+34 91 215 8080<\/a><\/li>\n<li>Schweden <a href=\"tel:0046844688296\">+46 844688296<\/a><\/li>\n<li>Schweiz <a href=\"tel:0041435478298\">+41 43 547 8298<\/a><\/li>\n<li>Niederlande <a href=\"tel:0031880333033\">+31 88 03 33 033<\/a><\/li>\n<li>UK <a href=\"tel:00448000608855\">+44 800 0608855<\/a><\/li>\n<\/ul>\n                        <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12452","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hilfe &amp; 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