What is an overstay fee?

Drivers using public chargers must share these spaces with other electric vehicle (EV) users. However, a growing number of complaints remain regarding chargers being occupied well past the needed charge time, lasting several hours and often several days. This comes to the detriment of other EV drivers displaced or forced to charge in less opportune moments.

This overstay fee ensures all EV drivers have fair and timely access to charging stations, whether AC or HPC. With the rapid growth of the EV market and increasing demand for charging infrastructure, chargers must be used efficiently. By implementing this overstay fee, Allego aims to enhance the fair availability of charging capacity and promote efficient use of charging infrastructure.

Overstay Fee for European HPC Chargers

Allego charges an overstay fee for all High-Power Chargers (HPC) of our European stations network. This program aims to reduce waiting times for all EV vehicles and promote the effective use of our HPC chargers.

Details of Overstay Fee 

• The overstay fee will start 45 minutes after the session begins.
• The overstay fee tariff is € 0,25 / minute per minute. View the table below for the specific rates for each country.

To illustrate, charging from 10% to 80% state of charge (SOC) on a 70 kWh battery typically requires about 45 minutes, assuming an average charging speed of 65 kW. This duration is a reasonable benchmark based on current EV vehicle capabilities.

The overstay fee will apply to all Allego-owned HPC chargers across Europe, including new markets such as Spain, Switzerland, and Lithuania.

Please contact our customer support team if you have questions or need further clarification. Thank you for your continued support and cooperation.

Overstay fee for AC chargers in the Netherlands

Allego charges an overstay fee for AC chargers in its open charging network in the Netherlands. Note that this overstay fee differs from the connection fee implemented in February 2024, which has been removed. Read the article here.

Details of Overstay Fee 

• The overstay fee will start 5 hours after the session starts.
• The overstay fee will only be applied from 07:00 – 23:00, enabling overnight charging.
• The overstay fee tariff is € 0,05 / minute (€ 3,00 / hour).

The overstay fee will not apply to Allego poles from one public tender, such as Groningen, Drenthe, Overijssel, and Gelderland. For more information, check Allego’s app, Smoov, to see whether this applies to your favorite Allego charging stations soon.

Please contact our customer support team if you have questions or need further clarification. Thank you for your continued support and cooperation.